Debbie Sadler

About Debbie Sadler

Debbie is the Advice Manager at Unlock. All posts by Debbie on this site can be found here.

The helpline is closed over Christmas

Our helpline will be closed for the Christmas holidays from 4pm on Friday 20th December and will reopen at 10am on Thursday 2nd January 2020. Whilst we’re closed, you can drop us an email, text or WhatsApp message or write to us. Our contact details can be found here. We promise to respond to every […]

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Chance to respond to the DBS customer satisfaction survey

The Disclosure and Barring Service (DBS) have just launched a satisfaction survey to give their customers the opportunity to provide feedback on their services. Any feedback you give will be anonymised and kept confidential. Our helpline receives contact from many people who have contacted the DBS. Sometimes they’re really pleased with the information they received, […]

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Monthly summary – November 2019

Welcome to our monthly summary for November 2019. This provides a summary of: the latest updates to our self-help information site for people with convictions recent posts to our online magazine, theRecord discussions on our online forum other news and developments that might be of interest to people with a criminal record. Have you stumbled […]

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Do you need help challenging an ineligible DBS check?

Despite the Rehabilitation of Offenders Act, some employers try to seek a higher level of criminal record check than they’re entitled to. Sadly, the Disclosure and Barring Service (DBS) don’t have any process in place to flag up potentially ineligible checks; they assume that any application submitted is eligible for the level of check applied […]

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We’re listening – Tell us what you think about our InformationHub site

Our InformationHub regularly receives over 1.3 million visitors each year and is considered to be the most comprehensive source of self-help information on a range of issues that a criminal record can affect. However, we’re always looking to improve it’s look and content. We’ve put together a survey as we’re keen to get input from […]

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Monthly summary – October 2019

Welcome to our monthly update for October 2019. This provides a summary of: the latest updates to our self-help information site for people with convictions recent posts to our online magazine, theRecord discussions on our online forum other news and developments that might be of interest to people with a criminal record. Have you stumbled […]

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Fee changes for DBS checks

As of 1st October 2019, the Disclosure and Barring Service (DBS) will be reducing the cost of DBS checks. The new fees will be as follows: The cost of subscribing to the Update Service will continue to be £13 per year and an Adult First Check will also remain unchanged at £6. Standard and enhanced […]

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Moving on: The impact of court orders

This month, we’ve written a further article for InsideTime ‘Through the Gate’ Section which provides information on how court orders can impact on the time it takes for your conviction to become spent. A copy of the article can be found below: In addition to your prison sentence, convictions for certain types of offences could […]

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Monthly summary – September 2019

Welcome to our monthly update for September 2019. This provides a summary of: the latest updates to our self-help information site for people with convictions recent posts to our online magazine, theRecord discussions on our online forum other news and developments that might be of interest to people with a criminal record. Have you stumbled […]

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Our support in numbers – 2018/19

In the year April 2018 to March 2019, our helpline was contacted by 7,776 people, 88% of whom had a criminal record. Our information hub was visited by 1,381,871 and 50,622 people used our disclosure calculator. Have a look at the infographics below to find out more about the support we provided. Helpline Online

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